Help Center
Back to yellowimages.com
Back to yellowimages.com
  1. Yellow Images Help Center
  2. Yellow Images Customers
  3. FAQ about Product

FAQ about Product

  • About our On Demand Packs
  • About our Yellow Ticket Plans
  • Can I order a custom mockup? I am prepared to pay!
  • I've purchased PSD file on your site but I got a TIFF file. What should I do?
  • How can I claim my free items?
  • What are Store Credits?
  • Do I still need to purchase the mockup after my free item request is complete?
  • Do I still need to purchase products after I buy the membership?
  • Can I request a free custom mockup project?
  • I can’t download the purchased product
  • Where can I find my purchased items?
  • How long will it take to create a mockup?
  • Do you have any tutorials?
  • Is there an expiration date on my purchased items?
  • What software do I need to work with your products?
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