Help Center
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  1. Yellow Images Help Center
  2. General Questions

General Questions

Payments

  • What are my payment options?
  • I paid with PayPal, but I can't access the products!
  • In what currency do you charge?
  • What should I do if I got an error message when trying to make a payment?
  • How can I delete saved credit cards?
  • How do I use a promo code?

Password and Security

  • I’m not getting the Password recovery email
  • How to change my password?
  • What if I forgot my account/email login?
  • I’ve been locked out of my account
  • S.O.S., my Account is being hacked!

Billing

  • What is this $1 charge I see?
  • EU VAT information
  • How can I update my invoice?
  • How to add or change your billing details?
  • Where can I find invoice for my purchase
  • Do you charge any handling fees?
See all 7 articles

Your Account

  • How to add multiple users to my account?
  • Where can I find the items I "liked" on your page?
  • How to synchronize Dropbox with my Yellow Images account?
  • How to unsubscribe from your newsletters?
  • How to create an account at Yellow Images?
  • How do I buy from Yellow Images?
See all 7 articles

Licenses and Legal Information

  • Which license should I use?
  • How does the Transfer Right work?
  • Transfer of license to the third party
  • Can I use your mockups for a competition?
  • Can I use your mockups and 3D models with on-demand applications?
  • I want to use product in my portfolio. What license do I need?
See all 11 articles

About Yellow Images

  • What products do you offer?
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